Mind Maps Pro support

 
 

Thank you for using Mind Maps Pro! If you need help with the app, check out our FAQ below. If that doesn't answer your question, please email us for a quick response from our development team:

mindmapspro@ballardapps.com

How do I synchronize my work to OneDrive?

From the home screen of Mind Maps Pro, press the 'Cloud' icon in the top-right. Authenticate with the Microsoft account tied to your OneDrive service. This will allow you to upload and download your mind maps.

Once you are authenticated, you can upload mind maps from the home screen of the app by pressing the gear icon, then Upload.

You can download mind maps from the home screen of the app by pressing the cloud icon, selecting the mind maps you wish to download, and pressing "Download".

How can I enable my pen, mouse, or finger for ink?

If you have an active pen and compatible touch screen, you don't need to do anything to enable inking in Mind Maps Pro.

Otherwise, press the "Finger" button inside a mind map. This will enable drawing mode for other pens, your mouse, or your finger.

How do I zoom?

There are a surprising number of options!

  1. Hold the "Ctrl" key and scroll your mouse wheel, or
  2. Pinch with your trackpad, or
  3. Pinch on your touchscreen, OR...
  4. Use the magnifying glass icon in the top-right of the app to manually set your zoom

My work disappeared, help!

You might be scrolled or zoomed far away from your work. Try this:

  1. Click the magnifying glass
  2. Choose "Fit All"

How do I re-parent a node?

To re-parent a node, drag it onto another node with your mouse or touch screen. The node you dragged, and all of its descendents, will be moved.

How do I select multiple nodes?

You can select multiple nodes by holding "Shift" while you select. Note that you can only select multiple nodes when those nodes all have the same parent.

Where are my mind maps stored?

Your mind maps are stored in Mind Maps Pro's AppData directory. If you want to get your hands on your files directly, you can copy them out of here, or store them in OneDrive using the app's built-in OneDrive sync functionality.

How do I uninstall Mind Maps Pro?

To uninstall Mind Maps Pro, find it in your Start menu. Then, right-click on it and choose "Uninstall".

You can always reinstall Mind Maps Pro from the Microsoft Store (for free).